Email us at quang.app@gmail.com. Your device model, system version and the chime (for example "Rainy Season 2-12" or "Daily Chime") help us help you faster.
Email supportFrequently asked questions
How do I play?
Drag a bell from the bamboo rod onto a hook, or tap a bell and then a hook. A bar tilts once all its hooks are filled; make every bar level. The first chimes teach the rules step by step, and a short lesson opens whenever a new rule comes up.
A bar keeps tilting. What am I missing?
Each side of a bar pulls weight × distance, and both sides must pull the same total: a heavy bell close to the centre balances a light bell far out. A lower bar counts as one weight, the sum of every bell under it. Turn on Show the sums in Settings to see each side's pull above the bar, or tap the hint button: it names the rule to use next and can open its lesson.
Where can I replay a lesson?
Open Settings › Lessons. The notebook lists every lesson you have met; tap Replay on any of them. Lessons you have not reached yet stay locked until the chime that needs them.
How do I change the scene?
Open Settings and choose a scene: Dusk porch, Ink wash or Cut paper. New scenes open as you travel through the seasons. The sky follows the time of day on your device.
What are the three rings?
Each chime can earn three rings: hung right first (no bell moved after placing), heard it yourself (no hints), and a lovely melody.
How does the Daily Chime work?
Everyone gets the same chime each day, gentle on Monday and harder by Saturday. Balance it on consecutive days to grow your streak; a couple of rest days keep a streak alive. Daily reminders are optional local notifications.
I bought Remove Ads. How do I get it back on a new device?
Sign in with the same Apple Account (iPhone) or Google account (Android), open Settings in the App and tap Restore (also on the Remove Ads screen). Refunds are handled by Apple at reportaproblem.apple.com or by Google Play.
I saw an inappropriate ad. How do I report it?
Email us with a short description or a screenshot of the ad and roughly when you saw it. We will block it with our ad partners.
How do I change my privacy or ad choices?
Players in the EEA, UK and Switzerland can change their ad consent in the App: Settings › Privacy choices. On iPhone, tracking can be changed in iOS Settings › Privacy & Security › Tracking; on Android, reset or delete the advertising ID in your device settings. See the Privacy Policy.
Will I lose my progress if I delete the App?
Yes. Progress, lessons and streaks are stored on your device, so deleting the App removes them. Purchases can always be restored.